Workspaces Overview

How many events to score in a workspace, how to spread weights across high, medium, and low value actions, and answers to common setup questions.

Create a workspace, choose its 1, 7, or 30-day time window, add the features that define engagement, and tune the weights behind the score.

Build a separate workspace for each type of user, apply filters so only matching users are scored, and switch between workspaces as you work.

How Accoil turns scored events and their weights into a workspace score, and why those same scored events decide who counts as active.

Set the workspace Accoil opens in when you log in, using the Options menu in workspace settings so you land on the right scores each time.

Use dashboards, metric cards, and profiles to understand how engagement changes over time.

Learn how a workspace defines scoring, active users and accounts, activation, and the audience being analysed.

Group your events into features, then score and weight those features so your workspace reflects what good engagement actually looks like.