Configuration Overview
Settings and options to manage your Accoil account.
Accoil Sandbox Accounts
Request a free, isolated sandbox account to test tracking setups, data models, and segments without touching your production data.
Calculated Traits
Create dynamic user and account attributes by combining existing data with simple formulas.
Configure Traits
Traits are properties associated with your users and accounts — such as sign-up date, plan type, region, or number of sessions.
Data Configuration
To enable accurate user-to-account mapping and unlock powerful account-level and user-level insights in Accoil, you’ll need to configure the appropriate traits under Data Configuration.
How Accoil Handles Identifier Case Sensitivity
Accoil treats user and account identifiers as case-insensitive. Here's what that means for your data and what to do if your IDs are case-sensitive.
Import Data into Accoil
Accoil’s data import system enables high-throughput bulk ingestion of historical user, group, and event data to power your analytics.
Managing Billing & Plans in Accoil
Use the Billing and Plans page to check your current plan, switch plan or billing frequency, and manage payment details and invoices in Stripe.
Setting up Features
Group product events into features in Settings, assign unassigned events to each one, and set the feature order used across Accoil.
Zendesk Connections
Add the Accoil widget to Zendesk Support tickets and Zendesk Sell leads so agents see engagement, activation, and adoption while they work.
Data Configuration
To enable accurate user-to-account mapping and unlock powerful account-level and user-level insights in Accoil, you’ll need to configure the appropriate traits under Data Configuration.