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Find Product Qualified Leads (PQLs)

Finding qualified leads

Julie Zehntner avatar
Written by Julie Zehntner
Updated over a week ago

Sound familiar?

Do these questions resonate with your team? Accoil helps you find the answers:

  1. Who’s actually likely to convert?

  2. What are leads doing inside the product?

  3. How can I tell if someone’s truly interested?

  4. How do I make follow-ups land better?

  5. Can I spot leads worth my time?

  6. How do I match the pitch to the person?

  7. What’s really going to move the needle?

In a nutshell

Accoil helps you find the leads that matter.

By tracking product usage, activation, and health, you’ll spot high-intent users, tailor outreach, and close with confidence.


Whats the lowdown?

Product-Qualified Leads (PQLs) are users who’ve done something meaningful in your product. They’re past “just curious”—they’ve found value, and they’re worth a follow-up.

Accoil helps you spot these high-intent leads by analyzing real user behavior — activation, feature usage, and ongoing health. Your sales team gets a clear signal on where to focus.

Why this matters?

When you rely on product signals—not just form fills—you:

  • Focus on users with real engagement

  • Spot who’s activated and finding value

  • Add health scores to see who’s sticking around

  • Personalize outreach with data-backed timing

  • Boost conversions by connecting when it counts

Who does this help?

Accoil’s insights empower every team to refine their strategies:

Team

How this helps

Sales/Revenue Ops

Identify top leads, improve forecasting, streamline handoffs

Sales Team

Prioritize the best leads, personalize the pitch, close faster

Marketing/Growth Team

Launch smarter campaigns based on what users actually do

Product Team

See which features lead to conversion

Customer Success Team

Spot upsell-ready accounts and jump in early

Key Steps

1: Define What a “Good” Lead Looks Like

Start by listing behaviors that show intent and value.
For example, in a project management tool:

  • Created an account

  • Invited 2+ teammates

  • Set up a project

  • Uploaded files

  • Scheduled events

  • Completed a task

Pair these with:

  • Activation Rate – % of key steps completed

  • Health Score – Level of ongoing engagement

2: Track & Engage

  • Use Accoil’s thresholds to monitor activation and health ie "sales-ready" leads

  • Set alerts

  • Customize your pitch based on what they’ve done.

Step 3: Tailoring strategy by opportunity size

Think of these as guides—adjust them based on your product and sales cycle.

Deal Size

When to Engage

Small

70–100% activated

Mid-size

50–80% activated

Large

30–50% activated


4: Convert with confidence

Use product data to guide the conversation.

Show value. Educate where needed. Propose when activation + health are solid.

5: Keep improving

  • Keep an eye on what’s working—and what’s not.

  • Refine your PQL criteria with data from wins and losses.

  • Over time, you’ll build a sharper, more reliable sales engine.


The main takeaway...

PQLs aren’t guesses. They’re signals.

With Accoil, your whole team works from the same playbook—focused on real product behavior, not assumptions.

When everyone sees the same signals, everyone wins.

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