Summary
Learn how to use the Events Tab in Accoil to compare event activity, adoption rates, trends, and engagement scores.
How this helps
Provides a comprehensive overview of product usage, facilitating better understanding of user behavior and event impact.
📘 Note: Workspaces are the new name for Profiles
Starting 20 August 2025, Accoil is progressively renaming Profiles to Workspaces. All functionality remains the same — only the terminology has changed.
Event Overview
Accessing the Events Tab
Each workspace has its own Event Overview for Users and Accounts.
Navigate to the side navigation bar → Click View → Select Events.
This section provides key metrics and charts, plotting events based on Adoption (the number of accounts performing a specific event divided by accounts performing any event).
The three metrics at the top of the chart, are each clickable for deeper insights.
Average adoption Tab | Average adoption rate of all your scored events for the period selected.
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Average adoption change Tab | Average rate of adoption change any all of your scored events.
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Average engagement score Tab | Average engagement score for each event.
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Use the toggle to choose your desired time frame.
Use the toggle to switch the view between Accounts or Users
Event Insights
Below the Event charts, you'll find a sortable table of all your events. You can sort by all events, scored events, or non-scored events.
Click on any specific event to access more detailed information.
Account adoption rate | Measures the nominated event popularity and usage, indicating their success and account appeal.
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Assorted account metrics |
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Chart over time | View events or accounts over time 
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Search also by Top Accounts by Events or Engagement Score
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