Accoil

Features allow you to group related product events into meaningful, user-facing capabilities—like "Used Reports" or "Invited a Teammate."

Understanding Features

Get a high-level overview of how your product's features are being adopted by users or accounts over time.

The Features Views

Learn what events are in Accoil, how they’re tracked, and how they power engagement, scoring, and activation insights.

Understanding Events

The Events View

Identifying your most engaging events

Simon Herd

How user actions (events) and grouped behaviors (features) power engagement, activation, and adoption insights

Features & Events 

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Developer Hub

Find answers and get help from Intercom Support and Community Experts

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