How to Set Up
Step 1: Get Your API Key
Log in to your Accoil workspace and navigate to Settings > Product > Overview. Copy your Ingestion API key from the right sidebar.
Step 2: Connect in RudderStack
In the RudderStack dashboard, go to Destinations > Add Destination.
Search for Accoil Analytics.
Assign a name and paste your Accoil API key.
Save and enable the destination.
Events will begin flowing into Accoil shortly after setup.
What Gets Synced
Identify events — Create and update user profiles with traits like email, name, role, and account status
Group events — Create and update account profiles with traits like plan, MRR, status, and industry
Track events — Record product activity (event name and timestamp are used for scoring)
Page and screen events — Sent to Accoil as track events
Good to Know
Use consistent identifiers. Keep
userIdandgroupIdvalues stable across all event types.Group calls are essential for B2B. Without them, Accoil can't build account-level engagement scores.
Only the event name is stored for track calls. Custom properties aren't persisted — use identify and group calls for user and account attributes.
MRR should be passed in cents (e.g.,
99900for $999.00).
Need More Help?
Visit our Developer Docs for event mapping details, code examples, recommended traits, and troubleshooting.