Accoil

Account Tab

Accoil’s AI-powered summary feature provides concise, actionable overviews of account engagement data.

Account summaries

Overview of an individual account's health

Individual Account detail page

Learn how traits describe users and accounts in Accoil, and how they power segmentation, targeting, and analytics.

Understanding Traits

This guide explains how to exclude or delete tracked users—your product’s end users—from a workspace in Accoil.

Managing Tracked Users : Exclude or Delete

Exclude entire accounts from workspace metrics in Accoil to clean up your data, remove noise from internal or test organization.

Manage Accounts: Excluding from Workspaces

Understand how individuals and organizations are represented in your workspace, and how active users and accounts are determined.

Understanding Users and Accounts

Simon Herd

Account engagement metrics for better insights

Accounts & Users

Website

Application

Developer Hub

Find answers and get help from Intercom Support and Community Experts

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