This integration allows Atlassian Marketplace vendors to sync customer license data directly into Accoil. By combining this license data with product usage, you get a more complete view of your customers.
Why it matters
Bringing license data into Accoil helps you:
Segment customers by subscription tier, license type, or usage
Identify and track trial accounts to improve conversion rates
Stay ahead of renewals by surfacing key accounts due to renew soon
Prioritize outreach for upsell, retention, and expansion opportunities
How it works
Accoil connects to the Atlassian Marketplace API to pull license data and sync it with your existing usage data.
Data syncs daily
License details become account traits in Accoil (e.g., plan type, renewal date)
Customers are matched using the Atlassian Cloud ID
Setup Requirements
To connect your Atlassian Marketplace account, you’ll need:
Username for API authentication
API Key from your Atlassian Marketplace account
Vendor ID (your Atlassian vendor identifier)
Product ID for your app
How to Connect
Go to Settings
In your Accoil workspace, open Settings.
Open Connections
Under Product Settings, click Connections.
Select Atlassian Marketplace (under Tracking & Ingestion)
Find the Atlassian Marketplace tile and click Data Input.
Enter Credentials
Fill in:Username – Your Atlassian Marketplace account username
API Key – Generated from your Atlassian Marketplace account
Vendor ID – Your Atlassian-assigned vendor identifier
Product ID – The ID for the specific app you want to connect
Click Connect
Accoil will test the connection and confirm once it’s live.
You’re all set
License data syncs daily—no extra steps needed.
Recommendation: use a dedicated read-only account
To connect Accoil to Atlassian, we strongly recommend creating a separate Atlassian user with read-only access and generating the API token from that account — instead of using your personal account.