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Atlassian Marketplace

Sync Atlassian Marketplace license data into Accoil to combine subscription details with product usage for deeper customer insights.

Simon Herd avatar
Written by Simon Herd
Updated over 3 weeks ago

This integration allows Atlassian Marketplace vendors to sync customer license data directly into Accoil. By combining this license data with product usage, you get a more complete view of your customers.

Why it matters

Bringing license data into Accoil helps you:

  • Segment customers by subscription tier, license type, or usage

  • Identify and track trial accounts to improve conversion rates

  • Stay ahead of renewals by surfacing key accounts due to renew soon

  • Prioritize outreach for upsell, retention, and expansion opportunities

How it works

Accoil connects to the Atlassian Marketplace API to pull license data and sync it with your existing usage data.

  • Data syncs daily

  • License details become account traits in Accoil (e.g., plan type, renewal date)

  • Customers are matched using the Atlassian Cloud ID

Setup Requirements

To connect your Atlassian Marketplace account, you’ll need:

  • Username for API authentication

  • API Key from your Atlassian Marketplace account

  • Vendor ID (your Atlassian vendor identifier)

  • Product ID for your app

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