Summary
The Billing & Plans section gives you full control over:
Your active Accoil subscription
Choosing or switching pricing plans
Managing billing details and invoices
Adjusting between monthly and annual billing
It’s flexible, secure, and designed to support your team as it grows.
Your current plan
At the top of the page, you’ll see:
Your active plan (e.g., Startups, Better, or Best)
The billing frequency (monthly or annual)
Key features included in your plan (e.g., actions, tracked users, scoring workspaces)
Plans can be updated at any time. Changes will take effect at your next renewal period.
Changing Plans
To upgrade, downgrade, or switch billing frequency:
Navigate to the Plans section.
Select a new plan or switch between Monthly and Annual tabs.
Changes will apply at your next billing cycle — you won’t be charged immediately.
You’ll receive confirmation via email once the change is scheduled.
Updating Billing Information
All billing information is managed via Accoil’s secure integration with Stripe
Click “Update Billing” to open your Stripe Billing Portal
From there, you can:
Update payment methods (e.g., credit card)
Edit billing contact details
View and download past invoices
All billing changes are securely handled in Stripe — Accoil never stores your payment data directly.
Accessing Invoices
Your complete invoice history is available through the Stripe Billing Portal:
Download individual invoices
View payment status and billing details
Share with your finance or accounting team as needed