Rudderstack Quick Start Guide for Accoil

How to Set Up

Step 1: Get Your API Key

Log in to your Accoil workspace and navigate to Settings > Product > Overview. Copy your Ingestion API key from the right sidebar.

Step 2: Connect in RudderStack

1. In the RudderStack dashboard, go to Destinations > Add Destination.
2. Search for Accoil Analytics.
3. Assign a name and paste your Accoil API key.
4. Save and enable the destination.

Events will begin flowing into Accoil shortly after setup.

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What Gets Synced

• Identify events — Create and update user profiles with traits like email, name, role, and account status
• Group events — Create and update account profiles with traits like plan, MRR, status, and industry
• Track events — Record product activity (event name and timestamp are used for scoring)
• Page and screen events — Sent to Accoil as track events

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Good to Know

• Use consistent identifiers. Keep userId and groupId values stable across all event types.
• Group calls are essential for B2B. Without them, Accoil can't build account-level engagement scores.
• Only the event name is stored for track calls. Custom properties aren't persisted — use identify and group calls for user and account attributes.
• MRR should be passed in cents (e.g., 99900 for $999.00).

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Need More Help?

Visit our Developer Docs for event mapping details, code examples, recommended traits, and troubleshooting.