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Accoil Sandbox Accounts

Test. Experiment. Get Set Up with Confidence.

Simon Herd avatar
Written by Simon Herd
Updated over 2 weeks ago

At Accoil, we know that successful analytics starts with getting things right from the beginning. That’s why we offer a Sandbox Account—a free, isolated space where you can test your setup, experiment with new data models, and configure products before going live.


What Is a Sandbox Account?

A sandbox account is a safe, internal environment available to all paying Accoil customers. It’s designed for testing and prototyping without impacting your production data or analytics setup.

You can use it to:

  • Explore and test new data schemas

  • Simulate real user behavior

  • Set up and validate product tracking configurations

  • Trial new features or product setups before they go live


How to Access your Sandbox

Sandbox accounts are created on request. If there is no sandbox account available simply send us a note via the support chat.


Two Ways to Use the Sandbox

  1. Send Your Own Data
    Connect your development environment and simulate live usage by sending test data to your sandbox account.

  2. Use Sample Data (Optional)
    Prefer to explore without sending data? We can populate your sandbox with realistic sample data so you can experience how Accoil works out of the box.

Let us know how you'd like to set up your sandbox and we’ll help get it ready.


Key Features

  • Free with most paying Accoil plans

  • Safe and Isolated: No impact on your production environment

  • Configurable: Set up products, define features, and build segments as needed

  • Transferable: Migrate your full sandbox product setup to production when you’re ready


Fair Use & Rules

To ensure sandbox accounts stay fast and useful for all customers, we apply a few sensible guidelines:

Rule

Description

No External Connections

Sandboxes are for internal testing only. Connections to external systems (e.g., Slack, webhooks, CRMs) are disabled.

Data Volume Limits

You can send up to 2× the Monthly Active Accounts (MAAs) of your paid account. If usage exceeds this, we’ll reach out for a quick check-in.

Event Data Purge Every 30 Days

To keep things lightweight, event data older than 30 days is automatically purged. Configurations, product setups, and segments remain intact.

Transferable Products

If you set up a product in your sandbox and want to start using it with live data, we can transfer the entire product—including features and segments—into your production account upon request.


Best Practices

  • Treat your sandbox like a lab environment: perfect for trial and iteration

  • Use it to validate integrations and event schema before launching live

  • You can't rely on it for long-term data storage—event data is automatically removed after 30 days

  • Contact our team if you’d like to migrate a fully configured product to your paid account


Need Help with Your Sandbox?

We’re here to support your setup. Reach out if you’d like:

  • Sample data loaded into your sandbox

  • Guidance on configuring features or segments

  • Help transferring a fully built product into your production environment


Summary

The Accoil Sandbox Account is built to help you succeed from the start:

  • Create and test your setup in a safe, no-risk environment

  • Use your own test data or explore with sample data

  • Easily move fully configured products into production when you're ready

  • Stay within light, fair-use guidelines to keep your sandbox running smoothly

Whether you're refining event tracking or launching a new product line, the sandbox gives you the space and flexibility to do it right—before going live.

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